Terms of service
TERMS OF SERVICE
Last Updated: November 6, 2026
Welcome to lenorliva. These Terms of Service govern access to https://lenorliva.shop and purchases made through our online store, subject to mandatory consumer protection laws.
1. ELIGIBILITY
Customers must have the legal capacity to purchase goods or appropriate permission from a parent or guardian.
Use of the website must comply with applicable laws.
2. PRODUCT INFORMATION
We make reasonable efforts to present accurate product descriptions, images, prices, and availability information.
Minor appearance differences may result from display settings or manufacturing variations.
3. ORDER PLACEMENT AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.
An automated confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may verify payment, product availability, and delivery eligibility before fulfillment.
If a paid order cannot be fulfilled, an appropriate refund will be issued.
4. PRICING AND PAYMENT
Prices and applicable checkout charges will be disclosed before payment confirmation.
Customers must provide accurate billing information and use authorized payment methods.
Genuine pricing errors will be addressed according to applicable consumer law.
5. PROCESSING AND SHIPPING
Orders are generally processed within 2–3 business days.
Estimated shipping transit is 20–45 calendar days after dispatch, in addition to processing time.
Orders with a merchandise subtotal strictly greater than $30 USD qualify for free standard shipping.
Please review our Shipping Policy before purchasing.
Mandatory consumer remedies for late or undelivered goods remain unaffected.
6. TAXES AND IMPORT CHARGES
Applicable sales tax, VAT, and import obligations will be handled according to relevant laws.
Customers will not be asked to pay additional import duties or delivery-related taxes beyond the checkout total.
7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days after delivery through our authorized free return service.
Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to statutory deadlines.
Please consult the Return and Refund Policy for details.
8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, payment, billing, and delivery information.
Fraud, malicious software, unauthorized access, and unlawful website interference are prohibited.
9. INTELLECTUAL PROPERTY
Original website text, photographs, graphics, designs, branding, and other protected materials belong to their respective rights holders.
Unauthorized commercial reproduction or distribution is prohibited.
10. THIRD-PARTY SERVICES
The store may use Shopify, authorized payment providers, fulfillment partners, and shipping carriers.
Separate service provider terms may apply without reducing mandatory consumer rights.
11. WEBSITE AVAILABILITY
We make reasonable efforts to maintain a secure and functional website.
Temporary maintenance or technical interruptions may occur.
12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or rights and liabilities that cannot legally be excluded.
Other limitations apply only to the extent permitted by law.
13. GOVERNING LAW AND DISPUTES
Applicable governing law and jurisdiction depend on the verified legal identity and location of the actual contracting seller.
Mandatory consumer protections, including those available in the United Kingdom, remain unaffected.
14. CHANGES TO TERMS
We may revise these terms in response to operational or legal changes.
Revisions will not retroactively remove rights arising from completed purchases.
15. CONTACT
Store Name: lenorliva
Website: https://lenorliva.shop
Customer Service Email: burcsamanuea@outlook.com
The actual contracting seller's verified legal name and business address must be added before publication.